PayPal Payments in Microsoft Dynamics NAV 2017

Publish and Install Extension

First publish and install the PayPal Payments Standard Extension available in your Microsoft Dynamics NAV installation package.

Use the Microsoft Dynamics Nav 2017 Development Shell to run the commandlets.

Payment Services

Open the Payment Services and create a New payment service.

Most of the fields are populated with default values. Specify the Account ID and click Always Include on Documents. Finally Enable the payment service.

NOTE: If you have more than one PayPal account, for example with different currencies, you can create multiple payment Services.

Issue an Invoice with PayPal Reference

With the PayPal payment service setup, you can now include embedded reference to PayPal to all your invoices.

In this example, lets create a new sales invoice.

On the invoicing fast tab, you will see the PayPal Payments Standard appearing in the Payment Service field.

Now, Post and Send the Invoice.

The payment link will be available in different places, such as on:

  • Send e-Mail page
  • Outlook (in case you choose to edit the Email in outlook)
  • Attached or Printed PDF report

By clicking on the link, your customer can pay the invoice using PayPal.

Microsoft Dynamics NAV 2016 Feature Pack

Your business management solution is a critical part of doing business. Keeping your solution up-to-date is essential to the future of your business. By taking advantage of new functionality and enhanced capabilities available in recent releases in Microsoft Dynamics NAV, you can boost productivity, reduce costs, and improve customer service.

Upgrading your solution also keeps it running smoothly with the latest technology and infrastructure advances, so you can maximize your existing investment in other Microsoft products and services.

Comparing to previous releases, Microsoft Dynamics NAV 2016 has become even faster to implement, simpler to use and with the power to support your business ambitions. Cloud or on-premises deployments give you the flexibility to choose what’s best for your business. You’ll also be able to see which of the licensing options give you access to these new features and capabilities.


Starter Pack The Starter Pack gives you core Financials and Distribution functionality.
Extended Pack The Extended Pack adds functionality that allows you to integrate core financials and distribution management with industry specific functionality extensions such as Manufacturing, Warehousing, Professional Services and Basic Customer Relationship Management.

Starter Pack

  • Microsoft Dynamics NAV for Phones and Tablets
  • New User Concept
  • Social Listening
  • OneNote Integration
  • Surface Microsoft Dynamics NAV Information Directly in SharePoint Online
  • Zetadocs Express for Microsoft Dynamics NAV
  • Microsoft Dynamics NAV as a Hosted app in Office 365
  • Multi-tier Architecture
  • Interoperability with Office 365 and Excel
  • Web Services
  • Single Sign On
  • ADCS Using Web Services
  • Microsoft Dynamics NAV Application Profiler
  • Role Centres
  • Improved Extensibility for Microsoft Dynamics NAV Clients
  • Interoperating with the Microsoft .NET Framework
  • Microsoft Dynamics NAV Provisioning Tools for Windows Azure
  • Connecting the Windows Client over a Wide Area Network Connection (WAN)
  • Microsoft Azure SQL Database
  • Application Virtualization
  • Multitenant Deployment
  • Integration with Microsoft Dynamics CRM
  • Data Upgrade Automation
  • Integration with Microsoft Office
  • Help Server
  • Job Queue
  • Microsoft Office Alignment of Microsoft Dynamics NAV Windows and Web clients
  • Predefined User Permissions
  • Microsoft Dynamics NAV Web Client
  • Batch Creation of Journal Lines
  • Improved Charting Capabilities
  • Document Approval
  • Query
  • Navigation and Productivity Enhancements
  • Server Administration Tool
  • XML-port Object
  • Windows PowerShell™
  • Online Map
  • Application Server (NAS) Enhancements
  • Outlook Integration
  • NAS Services
  • Setup Checklist Wizard

Financial Management

  • Cash Management
  • Online Payment Services
  • Bank Account Management and Bank Account Reconciliation
  • Intercompany Purchase Cost Distribution
  • Electronic Payments and Direct Debits
  • Prepayments
  • Reconciliation of Incoming and Outgoing Bank Transactions
  • Reversal of Journal Postings (Unapply)
  • Support for SEPA Credit Transfer and SEPA Direct Debit
  • Partial Payments
  • Cost Accounting
  • Consolidation Enhancements
  • Cash Flow Forecast
  • Predefined Key Performance Indicators (KPIs)
  • VAT Rate Change Tool
  • Deferrals
  • New Dimension Set Entry Table
  • Inter-company Postings
  • Faster G/L Posting
  • Fixed Assets


  • Two New Global Setup Fields
  • Manual Planning
  • Enhanced Integration
  • Production Orders
  • Graphical Production Schedule

Supply Chain Management

  • Item Availability by TimeLine
  • Item Budgets
  • Item Availability by Event
  • Planning Transparency
  • Inventory Movements
  • Pick
  • Additional Default Bins and Dedicated Bins
  • Standard Cost Worksheet
  • Enhanced Integration to Service Management
  • Price Management
  • Assembly Management
  • Supply Planning
  • Supply Planning Setup Enhancements
  • Costing
  • Automated Data Capture System
  • Item Tracking

Business Intelligence and Reporting

  • Document Reporting
  • Jet Reports Express for Microsoft Dynamics NAV
  • Power BI
  • Open XML Integration
  • Excel AddIn for Adhoc Reporting
  • Predefined Charts and Key Performance Indicators (KPIs)
  • Excel Integration to Query
  • Open Database Connectivity (ODBC) Driver
  • Microsoft SQL Server Reporting Services from within Microsoft Dynamics NAV

Sales and Marketing

  • Sales and Purchase Document Approval
  • Payment Terms Translation
  • Interaction/Document Management
  • Document Archiving

Service Management

  • Enhanced Integration with Manufacturing, Warehouse Management and Assembly Management
  • Service Order Management
  • Planning and Dispatching of Materials Overview
  • Service Contract Management

Cloud Services, Workflow and Document Management

  • Workflow Templates
  • Document Management
  • Electronic Invoicing
  • Optical Character Recognition (OCR)
  • Currency Exchange Rates
  • Incoming Document Workflow

Project Management

  • Jobs WIP Calculation Compliance
  • Usage Link
  • Jobs Pro

Accounting and Financial Statement Basics

The Flow of Funds

  • The flow of money or funds goes upstream from customer to producer and from producer to supplier as intermediate or final products or service are paid for.
  • This funds flow is not linear since some upstream payments may occur long before the final good or service is even purchased.

Why is it critical to improve the flow of funds within a supply chain? There are several advantages to better flows:

  • It reduces cash-to-cash cycle time.

    (Definition) Cash-to-cash cycle time is an indicator of how efficiently a company manages its assets to improve the speed or turnover of cash flows.

    What is considered a normal duration for cash-to-cash cycle time will differ by supply chain, industry and organizational strategy.

    It is not necessarily possible to compare cycle times without understanding the relevant strategies for each business. However, an organization’s cycle time is a bench mark for its own continuous improvement.

  • The improved turnover of funds improves customer-supplier relationships through lower perceptions of risk, improved reliability and better communications which in turn tend to further improve relationships, yielding a win-win situation throughout the supply chain.
  • Improved cash flow tend to reduce imbalances between the layer and smaller players in the supply chain. Consistent rules for integrated cash flows across the supply chain help avoid the situation in which sizable retailers request more liberal payables terms from manufacturers and large manufacturers do the same with their smaller suppliers.

Spend Management

  • The initial efforts in supply chain management focused primarily on cutting costs because the supply chain constituted one long cost center. It was all about removal of waste, time, unnecessary motion, defects and extra costs.

(Definition) Spend Management is managing purchases of goods and services in a supply chain, including outsourcing and procurement activities.

  • Spend management often deal with consolidating internal demand across business functions, divisions or extended partners and/ or consolidating suppliers to find areas of purchasing and transportation quantity rate discounts.
  • Relative to financial performance, spend management involves managing the outflow of funds in order to buy goods and services. Spend management may also need to coordinate closely with accounts payable because payment timing is vital to spend management execution.
  • While spend management is used by supply chain managers to control external costs, many organizations use a system such as standard costing to control internal costs related to the goods or service being produced.

Standard Costing

(Definition) Standard Costs are the target costs of an operation, process or product, including direct material, direct labor and overhead charges.

(Definition) Standard Costing or Standard Cost Accounting System is a cost accounting system that uses cost units determined before production for estimating the cost of an order or products. For management control purposes, the standards are compared to actual costs and variances are computed.

Standards are targets that the organization sets to show the expected or desired outcome of an activity. These are periodically reviewed and changed as needed.

Some additional terms in standard costing:

  1. Cost of Goods Sold (COGS)

    An accounting classification used for determining the amount of direct materials, direct labor and allocated overhead associated with the products sold during a given period of time.

  2. Current Price

    The price currently being paid as opposed to standard cost. A related term is marked price, which is going price for an item on the open market.

  3. Usage Variance

    Deviation of the actual consumption of materials as compared to the standard.

  4. Cost Variance

    In cost accounting, the difference between what has been budgeted for an activity and what it actually costs.

Each cost has two components that are set as standards: Volume and Rate.

Cost = Volume X Rate
Direct Material Costs = Qty. Purchased X Unit Cost
Direct Materials Used = Qty. Used X Unit Cost
Direct Labor Cost = Standard Hours X Hourly Rate
Overhead Cost = Cost Driver X Total Overhead
Total Cost Driver

Volume: It is how many units of resource is purchased or used.

Rate: It is the cost per unit of that resource.

  • When volume has variances from the standard, it is a usage variance.
  • When the rate has variances, it is a cost variance.
  • Both variances are tracked separately and their sum should equal the total variance. Variances can be positive or negative. Negative variances occur when costs are greater than expected; positive variances occur when costs are less than expected.
  • Overhead costs are allocated costs based on a cost driver. A cost driver is simply a measurable aspect of an operation that is used to approximate how much of the overhead should be associated with the units produced.
  • A frequently used cost driver is direct labor hours.

Uses of Standard Costing

  • Standard costing is used to estimate the cost of goods sold before all costs are known with certainty. It also provides benchmark targets for use during production. Thus it is a method of controlling a process during production rather than only being applied by documenting after production is complete.
  • Inventory can be valued using standard costing, although other methods also exist.
  • If standard costing is used at an organization, efficiency can be calculated using a formula:

Efficiency = (Standard Hours of Work / Hours Actually Worked) X 100%

Financial Statements

Financial statements help managers and investors track the financial results of an organization’s activities.

Balance Sheet

(Definition) A financial statement showing the resources owned, the debts owned and the owner’s share of a company at a given point in time.

  • The balance sheet is often called “snapshot” of the company’s financial position, because it is a static view of financial value or net worth at a point in time, usually the last day of the fiscal year, though it could also be for the end of any reporting period, such as month or quarter. It gets its name from the fact that it has two major sections that have to be in balance – assets on the one hand and liabilities and owner’s equity on the other.

Assets = Liabilities + Owner’s Equity

  • The balance sheet sections are always in balance because owner’s equity is simply the difference between assets and liabilities.
  • The balance sheet shows the increase or decrease in assets, liabilities and owner’s equity from year to year.

(Definition) Accounts Receivable are the value of goods shipped or services rendered to a custom on which payment has not yet been received and usually includes an allowance for bad debts.

(Definition) Accounts Payable are the value of goods and services acquired for which payment has not yet been made.

  • These two balance sheet amounts are used to calculate the cash-to-cash cycle time, which measures how many days the organization’s working capital is invested in managing the supply chain.

(Definition) Working Capital is the current assets of a firm minus its current liabilities.

  • Working capital is important to the supply chain because these are the funds the organizations has readily available to invest in normal operations.

Income Statement

(Definition) A financial statement showing the net income over a given period of time.

  • Income statement is cumulative and dynamic, meaning that the statement covers business results over a period of time, such as a quarter or a year, rather than being a static snapshot.
  • The income statement shows managers, investors and creditors whether the company has made or lost money during the given period of time.

Income = Revenues – Expenses

  • These are the key terms to be familiar with:
    • Profit

      It is money remaining from revenues after deduction of certain expenses.

    • Profit Margin

      It is the difference between the sales and cost of goods sold…sometimes expressed as percentage of sales.

      This measures the degree of financial success for a business.

    • Gross Profit Margin

      It is the difference between total revenue and the cost of the goods sold.

    • Net Profit

      It is figured by deducting all expenses, not only the cost of goods sold, from revenues.

  • Supply chain managers can use an income statement to determine the effect of supply chain expenses on net income.
  • Operating expenses such as sales bonuses or general and administrative expenses (all cost that cannot be linked to specific unit sold) are called period costs because they must be expensed in the period in which they are incurred.
  • COGS are called product costs. Product costs are accounted for in the period in which the units are sold even though many of these costs may be incurred in earlier periods.
  • Matching refers to reporting related revenues and expenses together in the period in which they were incurred. For example, sales expenses incurred to make a sales should fall in the period the sales was made. When they do not, accountants use adjustments called “accruals” to account for the period differences.

Statement of Cash Flows (Funds Flow Statement)

(Definition) A financial statement showing the flow of cash and its timing into and out of an organization or project (over a given period of time).

(Definition) Cash Flow is the net flow of money into or out of the proposed project organization. It is the algebraic sum, in any time period, of all cash receipts, expenses and investments.

  • There are three factors that determine cash flows:
    • Sales
    • After-tax operating profit margin
    • Capital requirements
  • The purpose of a statement of cash flows is to show lenders, investors and creditors whether the organization has sufficient cash to pay debts, bills and dividends to owners because cash, not net income, is needed to make these payments. The after-tax net income on the income statement is not the same as cash flow, but it is the starting point for the statement of cash flows.
  • Being able to read and understand a cash flow statement is important because it enables you to assess if the firm is:
    • Generating enough cash to fulfill its minimum obligations to lenders, investors and governments (taxes).
    • Generating extra cash that can be used to repay debt, purchase additional assets for growth or invest in new products.
  • This information is particularly helpful for financial managers, who use it along with a cash budget when forecasting their organization’s cash positions.
  • Depreciation is a predetermined incremental reduction in the value of fixed assets, such as property, plant and equipment on the income statement to account for their deterioration over time. This provides organizations a tax benefit to offset the investment in fixed assets.
  • Since depreciation reduces net income on the income statement but doesn’t reduce actual cash levels, depreciation is added back on the statement of cash flows to determine the actual cash flow.

Tax Savings and the Supply Chain

Paying less in taxes around the world translates into increased earnings per share.

Procurement and Taxes

  • Multinational corporations may decide to set up a central, global procurement and sourcing center.
  • In this way the supply chain benefits from various efficiencies created by consolidation of staff and equipment. If, in addition, the company locates the global facility in a low-tax region, the tax savings will magnify the savings from efficiencies of scale. This works because tax authorities generally levy taxes on separate streams of corporate income depending upon where they are earned. The global procurement center thus becomes subject to the tax policies of its country of residence.

Taxes & Logistics Networks

  • Organizations can also realize tax savings by combining tax planning with logistics reengineering projects.
  • While they are cutting lead times, reducing manufacturing costs and shaving transportation outlays they can also reduce their global tax liability by closing facilities in high-tax jurisdiction and moving them to countries with lower tax rates.

Taxes & Information Technology

A particularly intriguing tax-saving strategy is the purchase of supply chain software to improve planning and responsiveness. The cloud be an enterprise resource planning (ERP) system or a system with more limited application.

Competing Values

  • Whenever you are discussing supply chain financials, remember that each department in an organization has its own particular priorities based on its activities and those priorities may compete with each other.
  • For instance, the primary objective of marketing is to maintain and boost revenue and it strives toward that by providing great customer service.
  • Although the finance function is also interested in increasing revenues its primary focus is on keeping costs and investment expense low.
  • Production wants the lowest operating cost it can achieve. Those conflicting viewpoints may spill over into how each function views financial departments and metrics.

Measures of Forecast Error

Since the first principle of forecasting is that forecasts are (almost) always wrong, organizations need to track the forecast against actual demand results and find ways to measure the size and type of error. Note that the size of an error can be measured in units or percentages, but often finding a way to put a monetary value on the error can help in focusing.

Forecast Error

Forecast error is the difference between actual demand and forecast demand, stated as an absolute value or as a percentage.

Forecast Error = | A – F |

Forecast Error as Percentage = | A – F | / A


A = Actual demand

F = Forecast demand

Forecast Accuracy

Forecast accuracy is simply the inverse of the forecast error as a percentage, expressed as follows:

Forecast Accuracy = 1 – Forecast Error as Percentage

Bias and Random Variation


  • Forecast error can be the result of bias or random variation.
  • Bias is a consistent deviation from the mean in one direction (high or low). A normal property of a good forecast is that it is not biased.
  • Bias exist when the cumulative actual demand differs from the cumulative actual forecast.
Cumulative Forecast Error = Cumulative Actual Demand – Cumulative Forecast Demand
  • Any answer that does not result in zero reflects a bias.
  • The size of the number reflects the relative amount of bias that it present.
  • A negative result shows that actual demand was consistently less than the forecast, while positive result shows that actual demand was greater than forecast demand.

Random Variation

In terms of measuring errors, random variation is any amount of variation in which the cumulative actual demand equals the cumulative forecast demand.

Mean Absolute Deviation (MAD)

  • A common way of tracking the extent of forecast error is to add the absolute period errors for a series of periods and divide by the number of periods. This give you Mean Absolute Deviation (MAD).
MAD = ∑ |A – F| / n


|A – F| = Total of absolute forecast errors for the periods

n = Number of periods


  • The average of the absolute values of the deviations of observed values from some expected value. It can be calculated based on observations and the arithmetic mean of those observations. An alternative is to calculate absolute deviations of actual sales minus forecast data. These data can be averaged in the usual arithmetic way or with exponential smoothing.

NOTE: With absolute values, whether the forecast falls short of demand or exceeds demand does not matter; only the magnitude of the deviation counts in MAD.

  • An analyst would provide actual MADs for a given service level. If a specific service level is desired, such as 98 percent of orders with no stock outs, analyst can calculate the exact MAD to use a s a multiplier in the calculation of units of safety stock. The multiplier is called a safety factor. For example, if a 98 percent service level has a safety factor of 2.56 MAD, the calculation would be as follows:

    2.56 Safety Factor x 8.23 MAD in units = 21.07 Units of Safety Stock

Tracking Signal

  • The tracking signal is the ratio of the cumulative algebraic sum of the deviations between the forecasts and the actual values to the mean absolute deviation. Used to signal when the validity of the forecasting model might be in doubt.
Tracking Signal = Algebraic Sum of Forecast Errors / Mean Absolute Deviation (MAD)
  • Note that the algebraic sum of forecast errors is a cumulative sum that does not use absolute value for the errors. Therefore, the tracking signal could be either positive or negative to show the direction of the bias. Organizations use a tracking signal by setting a target value for each period, such as ±4. If the tracking signal exceeds this target value, it would trigger a forecast review.

Standard Deviation

In addition to MAD, another way to calculate forecast error would be to use standard deviation, which is commonly provided in most software programs. An approximation for standard deviation when you know the MAD.

Standard Deviation (approximate) = MAD x 1.25

Mean Squared Deviation (MSE)

  • Another method of calculating error rates, the mean squared error (MSE), magnifies the errors by squaring each one before adding them u and dividing by the number of forecast periods.
  • Squaring errors effectively makes them absolute since multiplying two negative numbers always results in a positive number.
MSE = ∑(Error for each period)²/ Number of forecast periods


MSE and MAD Comparison

  • Note that the process of squaring of each error gives you a much wider range of numbers.
  • The greater range gives you a more sensitive measure of the error rate, which is especially useful if the absolute error numbers are relatively close together and reduction of errors is important.
  • Measuring the extent of deviation helps determine the need to improve forecasting or rely on safety stock to meet customer service objectives.

Mean Absolute Percentage Error (MAPE)

  • There is a drawback to the MAD calculation, in that it is an absolute number that is not meaningful unless compared to the forecast.
  • MAPE is a useful variant of the MAD calculation because it shows the ratio, or percentage, of the absolute errors to the actual demand for a given number of periods.
MAPE = ∑( |A – F| / A ) % / n


  • Note that the result is expressed as a percentage.
  • Exception rules for review can be applied to any stock keeping unit or product family that has a MAPE above a certain percentage value. Percentage – based error measurements such a s MAPE allow the magnitude of error to be clearly seen without needing detailed knowledge of the product or family, whereas when an absolute error in units (or an error in $ amount) is provided, it requires knowing what is considered normal for the product or product family.